Privacy Policy

Privacy Policy

Effective Date: September 2, 2025

At HM Tool Express (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on www.hmtoolexpress.com.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.

  • Order & Transaction Data: Details of the products you purchase and your transaction history.

  • Technical Data: IP address, browser type, operating system, and browsing activity on our site.

  • Communications Data: Any messages, emails, or inquiries you send us.

2. How We Use Your Information

  • To process and fulfill your orders.

  • To communicate with you regarding purchases, support, and updates.

  • To improve website performance, security, and customer experience.

  • To send promotional offers and product updates (if you’ve opted in).

  • To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Payment processors, shipping carriers, IT and website support services.

  • Legal Authorities: If required by law, subpoena, or to protect our legal rights.

  • Business Transfers: In case of merger, acquisition, or restructuring.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you logged in and manage your shopping cart.

  • Analyze site traffic and performance.

  • Provide personalized content and offers.

You can disable cookies in your browser settings, but some site features may not function properly.

5. Your Rights & Choices

  • Access & Update: Request a copy of or corrections to your personal data.

  • Opt-Out: Unsubscribe from marketing emails anytime using the link provided.

  • Deletion: Request deletion of your data, subject to legal requirements.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, resolve disputes, comply with legal obligations, or enforce agreements.

7. Security

We use reasonable technical and organizational measures—such as encryption, firewalls, and secure servers—to safeguard your information. However, no online transmission is 100% secure.

8. Children’s Privacy

Our site is not directed toward children under 13, and we do not knowingly collect personal data from them. If we become aware that we have collected information from a child under 13, we will delete it.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised “Effective Date.” Your continued use of our site after updates means you accept the new policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

HM Tool Express
2850 Allicance Dr Waterford MI
Email: hmtoolco@gmail.com
Phone: 248-431-2898